We at BuyNewTrend.com affiliate a consumer friendly policy and are open to consumer feedbacks and suggestion. In order to entrust smiles along with a strong trust and to avoid any sort of inconvenience we have a declared set of terms and conditions.Kindly go through our terms & conditions to ensure a staggering start with us.
1. The Picture Perfect: The items displayed at the website are not just indicative, we deliver only that product which you order.
2. BuyNewTrend.com is owned by Dimpy Garments.
3. In case of unavailability or other regional we reserve the Right to substitute the orders with the same quality/upgraded quality options available.(After Confirmation)
4. We salute your feelings & hence we are always ready with an alternative /substitution plan for your orders in case of unforeseen circumstances.
5. We do report the sender about the substitution in their orders but in case if it’s not possible we will try to delight up your day by delivering a related product of your order.
6. We avail the services of reputed couriers for timely delivery of products. We try to deliver the products within 7 to 10 Working days. But we are not responsible for the delays caused due to public holidays, incorrect address, Natural calamities, etc.
7. In case of absence of the recipients or their representatives /wrong address/wrong contact numbers -we have the right to take the order as delivered and will not be held responsible in this accord.
8. Order once made will not be diverted or redelivered in a new address by any means. (We will check possibilities and try to serve in best way always).
9. No other claim of irrespective of any nature would be welcomed (except the 100% money back claim).
10. The site proprietor reserves the right to reject any order unquestionably.
11. Your claims raised would be accountable to the Jurisdiction of courts in New Delhi, India only.
12. OUR CANCELLATION POLICY: In case of any cancellations of your orders you need to inform us by just dropping a mail , within 24 hrs as we would not be able to cancel your orders which are already en- route/processed or delivered.
13. OUR ALTERATION POLICY: Changes in your orders could be entertained only if the order has not been processed. For any changes call and inform our representative.
14. We always request you to read our terms and conditions and the substitution policy to avoid any issues in the delivery.
15. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. BuyNewTrend.com reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
16. We try and ensure that all details, descriptions and prices which appear on this Website are accurate, but errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
17. You must not misuse this Website. You are prohibited from violating or attempting to violate the security of the Site. You will not: (a) commit or encourage a criminal offense; (b) transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; (c) hack into any aspect of the Service, corrupt data; (d) cause annoyance to other users; (e) infringe upon the rights of any other person's proprietary rights; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. (f) attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (g) attempt to interfere with service to any other user, host or network, (h) sending unsolicited email. Violations of system or network security may result in civil or criminal liability. You agree not to use any device or software to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
18. BuyNewTrend.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of BuyNewTrend.com. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of BuyNewTrend.com. All copyright, trade marks and all other intellectual property rights in the Website and its content (including the Website design, text, graphics and logo connected with the Website) are owned by or licensed to BuyNewTrend.com or otherwise used by BuyNewTrend.com as permitted by law. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of BuyNewTrend.com.
19. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. You agree, and confirm that the credit/debit card details provided by you for availing the services on BuyNewTrend.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. Your credit card information never reaches BuyNewTrend.com, we use payment gateways to process the transaction. The said information will not be utilised and shared by our payment gateways or BuyNewTrend.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. BuyNewTrend.com will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
20. We will arrange a pick up within 10 days after receiving the claim. The return pick up facility is not available in remote areas.(In such cases the buyer needs to send the item back to us through a reputed courier/speed post. we will inform you how to return the item to us.
- POINTS TO BE NOTED
1. Product must be in unused condition
2. All tags/Product image should be intact.
**Once your return is received, we will send you an email to notify that we have received the returned item. We will also notify you of the approval or rejection of your refund/replacement. On approval, refund/replacement will be processed and a credit will automatically be applied to your credit card or original method of payment, within ten working days.
BuyNewTrend.com reserves the right to change its refund policy. The products bought during the old policy period will not be affected by the new refund policy.
You shall not use any debit/credit card which is not owned by you. In case of refund, the money shall be credited to the same card details actually used for the purchase. We shall not be responsible for any refund made to any wrong account on the basis of information provided by you.
21. The Buynewtrend.com team would be overjoyed to hear Feedbacks and suggestions from you.
22. Users may post reviews, comments, and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. BuyNewTrend.com reserves the right to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant BuyNewTrend.com and its associates a nonexclusive, royalty-free right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.